The Environmental Protection Administration. (EPA) worked together with Ministry of Transportation and Communication (MOTC) to set up service counters in each motor vehicle supervision office. The service counter assists public to register their vehicles as end-of-life vehicles (ELVs) and guides them to complete adequate recycling. Environment Resource & Information Co. Ltd. has staffs in 35 motor vehicle supervision offices to assist ELVs registration and offer guidance on ELVS recycling. This project took 12 months to complete the services. 　　Among 35 motor vehicle supervision offices, Environment Resource & Information Co. Ltd. sent 50 staffs in these offices and one staff in the EPA to carry out the task. By using ELVs recycling and treatment system established within EPA information system, Prior to December, 2007, we completed ELVs hauling service, motor recycler contacting service, and follow-up ELVs dismantled vehicle part tracking for 40,189 ELVs (4,456 automobiles and 35,733 motorcycles). The staffs use telephone confirmation and onsite inspection to track the dismantled vehicle parts. There were around 120,000 phone calls made to assist ELVs owners contact ELVs recyclers and ensure ELVs were taken into recyclers’ plants for recycling and recovery. Besides, the staffs made 72 onsite inspections by taking photographs to ensure dismantled parts are properly recycled or treated. 　　Service counter staffs educated citizens whenever going to motor vehicle supervision offices about the importance of proper recycling of their ELVs. The staffs completed around 262,000 services, 98,000 educational propagandas, and 44,000 consultations.

waste vehicle,recycle,Department of Motor Vehicle